The EBW Business Emotional Intelligence Model was designed
in and for the occupational domain and focuses on the emotions and underlying behavioural
traits that predict occupational performance. The key to the model is self awareness
and how this explains peoples' management of their emotions and behaviours in different
situations and cultures.
The practical, straight forward approach of the EBW Business Emotional Intelligence model
makes it ideal for leaders and teams to quickly understand how critical emotions
and behaviours impact on the success of themselves and others. The EBW Emotional
Intelligence model engaging and accessible business language ensures it
can be used across industries and cultures.
The EBW model has eight main scales that focuses on Business Emotional Intelligence
that predicts success. The summaries of these are described below:
Decisiveness
Initiates things, shows initiative, willingness to make decisions, comfortable
making decisions, comfortable/eager taking on responsibility.
Motivation
Wants to achieve, has energy, drive and enthusiasm, is ambitious, is optimistic
and positive about things, less likely to become demoralised, is not cautious or
hesitant.
Influence
Is able to persuade others, get own views across, can get others to do things
for them or to do what they want, is able to lead and likes to, likes a position
of authority.
Adaptability
Responds well to change, is flexible and adaptable, keeps an open mind, likes
variety, accepts others' input, likes novel and creative approaches.
Conscientiousness
Meets deadlines, is punctual, is tidy, works hard, is reliable, dependable, conscientious,
self-disciplined, good at organising and can tend to conform and follow the rules.
Empathy
Team orientated, sensitive to others needs and can see their perspective, tactful,
sympathetic, patient, gets on with others, is tolerant of other people, approachable.
Stress Resilience (Sub-scales Resilience & Emotional
Control
Copes with the day-to-day pressures of life, Can control themselves e.g. can control
temper when provoked.
Self Awareness
This scale gives an index of the extent to which the ratings of an individual
is likely to correspond with the way that others would rate that individual on the
EBW scales. Those with high scores on the scale tend to have a better awareness
of their own strengths and development needs, whilst low scorers may find their
assessment report is not what they expected.