What is Business Emotional Intelligence?
WHAT WE DO
Business Emotional Intelligence helps individuals and teams understand why people behave the way they do & maximise their performance at work.
Business Emotional Intelligence is a practical, work based approach to Emotional Intelligence that helps individuals and teams understand why people behave the way they do and how to maximise their engagement with, and performance at, work.
It is an exciting advance in our understanding of how the management of critical emotions and behaviours are linked to the success of leaders and teams.
Business Emotional Intelligence, or Business EQ, is about the ability to use your intrapersonal and interpersonal intelligence to focus on the critical emotions and underlying behavioural traits that predict occupational performance.
The key to the Business Emotional Intelligence is self awareness and awareness of others. It explains peoples’ capability to manage their emotions and behaviours at work and what effect it has on their potential and their performance.
The practical, straightforward approach of Business Emotional Intelligence, with its engaging and accessible business language, makes it ideal for leaders and teams to quickly understand how critical emotions and behaviours impact on the success of themselves and others.
What Does Business Emotional Intelligence consist of?
Business Emotional Intelligence consists of Emotional Behavioural Clusters that focus on the emotional drives and behaviours that predict success at work combined with a person's awareness of them.
Discover the innovative Business EQ Assessment today!
Decisiveness
Willingness to make decisions; the need for control and the level of comfort with decision making responsibility.
Motivation
Level of energy, passion, drive and enthusiasm for work; being optimistic and positive, need for achievement & challenge.
Influence
The drive to influence others and persuade them; the drive to be heard and have an impact.
Adaptability
Desire for & enjoyment of variety; capacity to keep an open mind and be flexible with different and creative approaches.
Empathy
The ability to recognise, be sensitive to, and consider others’ feelings, needs and perspectives. The need to understand, to help, and work with others.
Conscientiousness
The need to plan and have structure, be diligent and meet deadlines; the level of comfort with conforming and following the rules.
Stress Resilience
The capability to relax and deal with the day to day pressures of work; level of comfort with showing & managing emotions, e.g. can control temper.
Self Awareness
This scale is an index of the extent to which an individual’s EBW scores is likely to correspond with the way that others would score them on the EBW scales.
Why use Business EQ in your organisation?
70%
70% of workplaces cite team interpersonal issues as being their number one challenge
For 20 plus years, EBW Global assessments have been used worldwide, by forward thinking leaders, teams and organisations who recognise the importance of using Business Emotional Intelligence to change people’s performance.
Our assessments, tools and programmes are used by:
Coaches, consultants and psychologists who need solutions that provide real value to your clients & that are guaranteed to change the way they feel, think and behave at work.
In-house HR, L&D professionals & teams and leaders who need to be able to quickly understand how critical emotions and behaviours impact on the success of themselves and others.
Our assessments and toolkits are used for designing and delivering a range of programmes across a variety of areas including: Leadership Development, Building High Performing Teams, Diversity & Inclusion, Sales & Customer Services, Cultural Transformation, Developing Talent, Recruitment & Organisational Change & Restructures.
Distinct benefits of Business EQ:
It’s not soft - it explains why people's behaviour changes and what to do about it
Positive & judgement-free, cross cultural, inclusive & available in different languages
Resonates with people & builds trust quickly
Provides business focus via a total systems approach
Practical and easy to use and understand
A fast and efficient way to get results by focusing on the behaviours that make a critical difference
Sets a benchmark for success by comparing results to appropriate international comparison groups
Business EQ has a 10-step developmental framework that can be used to coach others
Discover your Certification Options
Become certified to use our range of assessments, tools and programmes today. There are 3 pathways available to becoming an EBW Certified Partner and the one right for you will be dependent on your needs:
Alternatively, if you’d like to speak to us about becoming an EBW Certified Partner then we would love to hear from you - please contact us today for more information.
"After considering many psychometrics in support of my leadership clients, EBW was the winner by a long way. The intergrity and power of the data and methodology has generated superb insights for my clients and me. EBW very quickly gets to the heart of a leader's style in a way which has been proven to get results for people and businesses. I trust in EBW to create meaningful impact for my clients quickly and effectively"
Pattie Pantall - Coach
Solving Workplace Challenges with Business EQ
No matter what challenge your organisation is facing, our blend of ‘done for you’ tools and programmes will enable you to design and deliver the right solution:
Learn with our Emotional Intelligence Articles
How Can We Help You?
Let us help you grow your business - contact us to start your journey, find out more about becoming a Partner to use EBW assessments and tools, or find an EBW Certified Partner to work with.
Over the last 20 years coaches, psychologists HR Professionals, people who have used EBW occupational approach to Emotional Intelligence (Business EQ) are often asked why they use it, as the cornerstone of their development programmes.